BECOME A PROFESSIONAL PUBLIC SAFETY DISPATCHER

911 Operator Test Prep

Test for your best 911 Operator Score with our 911 Operator Practice Tests and Test Prep Course

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FLEXIBLE

Pricing

Your 911 Operator Test Prep Course Includes:

  • 2 Full-Length Practice Tests
  • 200 Practice Questions
  • Interactive Lessons
  • Detailed Answer Explanations
  • Test-Taking Tips

1 Month Subscription

$49/mo

Billed every month

  • Access to 200+ Courses
  • Free Test Prep App
  • Personalized Onboarding
  • Month-to-Month Access
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3 Month Subscription

$45/mo

Save $12 - Billed every 3 months

  • Includes Everything in 1-Month Subscription
  • 90 Minutes of Live, Online Tutoring
  • 1 Writing or Essay Review Each Month
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6 Month Subscription

$39/mo

Save $60 - Billed every 6 months

  • Includes Everything in 1-Month Subscription
  • 270 Minutes of Live, Online Tutoring
  • 1 Writing or Essay Review Each Month
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TEST PREP THAT ENSURES

An Easier Test Day

Peterson’s Test Prep gives you access to full-length 911 Operator practice tests with detailed explanations of answers so you can confidently ace your exam and start your career.

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  • TRIED AND TRUE

    Tools for Success

    Transform test anxiety into confidence with proven tools that will help you help you succeed on test day.

  • Practice Tests

    Mimic test day, uncover strengths and supercharge growth in weak areas. Boost time management and strategy skills, improve through detailed answer explanations, and make every study session a step closer to teaching.

  • Interactive Lessons

    Interactive lessons will help sharpen your cognitive ability to obtain, analyze, and apply information. Our expert-written lessons have been designed to help you learn the materials so you can confidently go into your exams.

  • Detailed Explanation

    Detailed answer explanations for every question will guide your learning, make your study efforts more impactful, and lead you closer to your best score.

911 Operator practice tests help you simulate the test environment, inform your study plan, and track your progress.
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A TEST PREP APP DESIGNED FOR

On-the-Go Learning

We get it—people are busy. But with our mobile app, finding time to meet your goals while you're on the go is possible—micro-learning at its finest! The best part about it? It’s free with your subscription.

TEST PREP THAT GETS RESULTS

How Jonathan Raised His Test Score

Jonathan increased his confidence in his exams using Peterson's Test Prep. The result? While balancing work and studying, he earned an excellent score on the ASVAB test, with detailed explanations of the answers to our practice tests, which are also available to you with our 911 Operator prep.

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TESTIMONIALS

What Our Subscribers Say

Peterson's Test Prep has helped thousands pass their exams, earn higher scores, and achieve their goals. But don't take our word for it, see what our happy subscribers say.

5 Stars

Avg. user satisfaction score.

Extremely thorough, goes way above the minimum needed to pass to ensure you are prepared with the toughest of answers. The detailed explanations to every answer was very valuable.

- Silas

The practice tests are wonderful. They are very accurate to the test. I took the test I practiced for and it was so accurate! I was very pleased.

- Leah

WHY STOP AT ONE?

Gain Unlimited Access

Your subscription gives you unlimited access to over 250 courses—including EMT, Firefighter, and Police Officer—so you can prepare for exams and your next step.

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DO YOU HAVE ANY QUESTIONS?

911 Operator FAQs

  • Public safety tests like the skill tests for 911 dispatchers assess a test taker’s ability to perform job functions necessary for emergency management professionals. These exams’ precise content and format may vary by geographical location, but many of the same skills are assessed regardless of municipality.
  • Typical 911 dispatcher tests cover the skills necessary for taking emergency calls and dispatching the proper authorities to the scene. These skills include a minimum typing speed and accuracy, multi-tasking, memory recall, verbal language and reading comprehension skills, and more. Typical sections of the test include Clerical Skills, Memory Recall, Reading Comprehension, Personality Assessment, and Oral Directions.
  • The most common test administered for 911 dispatchers is the CritiCall Exam, but there are others. These standardized tests ensure that the 911 dispatchers who are hired can perform the important duties expected of them in life-threatening emergency situations.
  • NYC/NYPD requirements to be a 911 dispatcher, you must:
    1. Be a US citizen
    2. Have a 4-year high school diploma
    3. Have 30 college credits
    4. Have two years of active military duty
    5. Have one year of full-time paid experience in the action of performing clerical responsibilities or getting advice
  • The typing test is part of the 911 dispatcher test that assesses your typing speed and accuracy. Although criteria vary by agency, most municipalities require that call takers type at a rate of at least 35 words per minute (WPM). Typing accuracy is also assessed on the typing test, and the requirements are up to 90% accuracy for a passing score. These requirements are implemented to ensure that 911 dispatchers can type in pertinent information quickly and accurately in cases of emergency and when receiving actual 911 calls.
  • Peterson’s 911 dispatcher practice tests prepare you for the questions you can expect on the exam. Access two full-length practice tests mimicking the content and formatting on real tests like the CritiCall exam and 200 original practice questions you won’t find anywhere else. While everyone is different, Peterson’s recommends at least 6 weeks of 911 dispatcher prep for test day.
  • The length of the 911 dispatcher test can vary depending on the exact test type administered and how many different test sections are included. Question type (i.e., multiple choice, short answer, or essay) will also affect how long it takes to complete each test section. Still, 2 to 3 hours is typical for these types of tests.
  • Preparing for the 911 dispatcher test can help you achieve your best score. Peterson’s test prep helps you study key exam topics by taking two full-length practice tests and answering 200 questions like those on CritiCall practice tests.
  • No. Depending on where you live, the local hiring agency will evaluate other qualifications for employment in addition to your 911 dispatcher test scores. This may include educational requirements, scheduling flexibility, the ability to pass a drug test and background check, English language skills, computer and technical capabilities, logical reasoning, and more.